Payments

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0700 1 58 85
02/93 00 181 - phone number for 24/7 contact with the bank's cardholders
02/93 00 181
phone number for 24/7 contact with the bank's cardholders
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Municipal Bank AD offers all types of payments in Bulgaria and abroad – in euro and in foreign currencies.

In addition, payments in favour of clients of Municipal Bank AD in euro and foreign currencies are received from other Bulgarian and foreign banks worldwide.

The Bank executes customer payment orders for transfers to accounts in euro and foreign currencies to other Bulgarian and foreign banks, as well as intrabank transfers.

The client pays the applicable fees and commissions in accordance with the effective Municipal Bank's tariff for interest rates, fees and commissions applicable to individuals.

When executing payment orders, Municipal Bank AD considers the participation (reachability) of the beneficiary’s Payment Service Provider (PSP) in the relevant payment systems, including for instant euro payments BLINK (SEPA INST).

 

Payments in Euro

Credit Transfer within the Single Euro Payments Area (SEPA)*

• Standard credit transfer to payment service providers within the SEPA – same business day if payment documents are received by the Bank by 8:00 p.m. (6:30 p.m., effective August 17, 2026);

• Express credit transfer to payment service providers within the SEPA, if payment documents are received by the Bank by 3:00 p.m. – same business day;

• Instant euro transfer BLINK (SEPA INST) – available 24 hours a day, every calendar day of the year. The beneficiary’s account is credited within seconds after initiation of the payment.

* SEPA – Single Euro Payments Area.

The SEPA includes payment service providers from all EU Member States, EEA countries – Iceland, Liechtenstein, Norway – as well as other countries outside the EU/EEA: Switzerland, the United Kingdom (including Gibraltar, Jersey, Guernsey, Isle of Man), Monaco, Andorra, San Marino, Vatican City, Albania, Montenegro, North Macedonia, Moldova, and Serbia.

Credit Transfer outside the Single Euro Payments Area (SEPA)

  • Standard credit transfer to payment service providers outside the SEPA, received by the Bank by 3:00 p.m. – executed on the next business day;
  • Express credit transfer to payment service providers outside the SEPA, received by the Bank by 3:00 p.m. – executed on the same business day.

 

Payments in Foreign Currency

Standard Credit Transfer

A credit transfer is executed as standard on the next business day, provided that payment documents are received by the Bank by 3:00 p.m.

Express Credit Transfer

A credit transfer is executed as express if payment documents are received by the Bank by 3:00 p.m. on the same business day. The Bank may refuse to execute an express credit transfer if it cannot meet the execution deadline. In such cases, the transfer is processed as a standard credit transfer by the end of the next business day.

Payment documents received after the specified cut-off time are deemed received on the next business day.

The Bank may execute transfers in foreign currencies other than US dollars in more than 120 currencies, applying the US dollar exchange rate against the payment currency on the payment date, as determined by the correspondent bank.

 

  • BISERA – standard euro credit transfers to PSPs in Bulgaria reachable via BISERA;
  • STEP2 – standard euro credit transfers to PSPs in Bulgaria and the SEPA;
  • SEPA INST / TIPS – instant euro credit transfers to PSPs in Bulgaria and the SEPA;
  • TARGET2 – express euro transfers to PSPs in Bulgaria and the SEPA;
  • SWIFT – standard and express credit transfers in euro and foreign currencies outside the SEPA.

 

As of 9 October 2025, Municipal Bank AD offers the “Verification of Payee” / VoP service for all outgoing euro payments – instant credit transfers BLINK (SEPA INST.) and standard credit transfers (SEPA SCT.), pursuant to Regulation (EU) 2024/886 amending Regulations (EU) No 260/2012 and (EU) 2021/1230 and Directives 98/26/EC and (EU) 2015/2366 as regards instant credit transfers.

The “Verification of Payee” / VoP service is available where the payee’s payment service provider is located in one of the following countries:

  • euro area countries that will offer the VoP service as of 9 October 2025;
  • payment service providers in the Republic of Bulgaria, which are required to start offering the service no later than 1 January 2027;
  • countries participating in the Single Euro Payments Area (SEPA). This includes all EU Member States, EEA countries – Iceland, Liechtenstein and Norway – as well as Switzerland, Monaco, San Marino, Andorra, Vatican City, and the United Kingdom of Great Britain and Northern Ireland. Payment service providers from SEPA countries outside the euro area (including the United Kingdom) must start offering the service by July 2027.

The service enables verification where the payee’s accounts are held with payment service providers that support the “Verification of Payee” service. At present, not all payment service providers in the above‑listed countries have joined the system for providing the VoP service.

The service is mandatorily performed by the Bank prior to executing the payment, once the IBAN and the payee’s name have been provided.

The verification result is displayed in the mobile or online banking systems, or communicated to the client when served in person at a branch/business centre of the Bank, if the client is present during the entry of the payment order into the Bank’s information system. The verification result may be: “Match”, “Close match”, “No match”, or “Service not available” in cases where the service is not supported by the payee’s PSP or due to technical reasons. In the case of a close match, the name of the registered payee held by the PSP performing the verification is displayed.

For payment orders submitted as part of a batch of multiple payment orders deposited at a branch/business centre for subsequent processing without the physical presence of the payer, the Bank does not perform the “Verification of Payee” / VoP service. The service is also not available for payment orders that are part of group (mass) payments where the payer does not qualify as a consumer.

For your convenience, you may complete the standard credit transfer form in advance:
👉 Download the credit transfer form HERE

If you will not be physically present when submitting the payment order, please complete the following form in advance:
👉 Download the non‑presence submission form HERE